It is a monthly membership that lets you wash your vehicle whenever you need in our automatic wash.
Do I have to sign a long term contract?
No. You may cancel at any time. There are no long term contracts or cancellation fees. RFID tags may also be reinstated if left intact on vehicle. No refunds or credits will be given for partial periods.
How much does it cost to join?
There are no initial membership fees. We have four levels of wash available. Please click the Unlimited Wash Club tab for pricing details.
When will I be charged for my membership?
The first payment is charged at the time of sign up. Recurring monthly payments are charged on the anniversary date each month.
Can I pay for a full year at one time?
Yes. We offer a 10% discount off any wash package for a year with payment in full.
What forms of payment are accepted?
Monthly memberships are paid with any major credit or debit card. Twelve month passes can be purchased with cash or check only.
What if I have two cars?
A discount will be applied to the second car membership if the same wash level is selected and payment is made on the same credit or debit card as the 1st vehicle.
Do I have to sign both vehicles up at the same time?
No. An additional vehicle may be added at a later date with at least 48 hours notice prior to the anniversary date.
Will my pass work at all Magic Wash locations?
Does Magic Car & Pet Wash have access to my credit/debit card after I sign up?
No. We do not retain any personal information after your purchase is complete.
Can I change my wash level?
Yes. Levels can be changed for the next billing cycle by contacting Magic Wash at least 48 hours prior to anniversary date of membership. See Contact Us tab for information.
Can I manage my own account?
Yes. Click on the Manage My Account blink at the top of the page to login to your account.
What happens if I change vehicles or windshields?
We can replace the RFID tag on your car and deactivate the previous tag at one of our wash locations. Please contact us to set up an appointment. Replacement RFID tags are $6.00 each.
Will my large vehicle fit in the automatic wash?
Our automatic washes are designed to wash a wide range of vehicle sizes using vehicle sizing and 3D scanning technology. Dually trucks are welcome in all of our automatic washes. We are not responsible for non-factory installed items (antennas, hitches, etc.).
Do I have unlimited access to the self-service bay or pet wash?
No. The unlimited wash tags can only be used in the automatic wash bays.
If you have a big dog, you are going to love the pet wash. We see many folks with Great Danes and Saint Bernards along with other large breed dogs in the wash. The pet wash tub is very roomy and can handle the weight.
Do I wash my own dog?
Yes. The pet wash is a self-service machine easily operated by one person. You can wash your pet the way you want to.
Do I need to bring my own supplies (shampoo, conditioner, etc.)?
It is not necessary. Vet-grade shampoos and conditioners are infused directly into the water nozzle during operation. The wash includes a 2-speed dryer as well. You may want to bring a towel for the ride home.
How much does it cost?
The pet wash is $10.00 for 10 minutes of washing. Additional minutes can be purchased by depositing more money while the meter is running, just like a car wash.
What forms of payment can I use?
The pet wash accepts all major credit cards, cash, and coins. The pet wash does not give change.
Is the pet wash indoors or outdoors?
Indoors! We install all of our pet wash stations in a climate controlled room at the car wash. The room has a door to keep your pets contained and window for visibility.
Can I bring multiple dogs?
Yes. It is very common for customers to wash multiple dogs one right after another. When using a credit card, the meter counts up to allow you to continue past 10 minutes to get multiple dogs in and out. Maximum charge per card swipe is $25.
Is the pet wash shared with other customers?
No. The pet wash is restricted to one user at a time. Although your dog may be extremely friendly, you cannot judge how other dogs may react. Please do not enter the wash room if other users or pet owners are present.
Can the pet escape from the tub?
Chain tethers are provided to secure your pet in the tub and prevent injury if they try to jump out.